More than 80% of Americans have a cell phone and over 1 billion text are sent per day, but companies are not yet taking advantage of this means to reach their customers. This is an excellent opportunity to take the lead in ‘text appeal.’ As a small business owner, you have the ability to allow your customers to opt in to receiving messages from your company.
Gaining permission to communicate with your patrons creates a positive marketing environment. Your customers want to know what sales you have, what new products you may have, and what new locations you may have. The business that engages their customers on a permission basis is the company that will grow even in a recession.